F A Q

Do you offer consultations or tastings?


The majority of my clients are either based around the UK or Internationally so it's often easiest for consultations to take place over Zoom. There is no cost for your consultation but should you wish to order a luxury cake taster box before ordering your cake a charge of £35 is payable. This is then refunded against the cost of your cake (for orders over £500) should you then go on to book with us). The cake taster box consists of our wedding cake flavour selection box delivered to your chosen address for you to sample.




Do you offer cakes for special diets?


Yes! Many of our cakes can be adapted for a vegan or gluten-free diet. Please note we do not offer Keto cakes.




Can I make any changes to my order?


Please do check over your order and ensure all of the details are correct. We do understand that if you are booking your cake sometimes years in advance, plans and styles can change so should you require any alterations we will endeavour to do our best to accommodate them. If the alteration affects the cost, or if I have already started preparatory work on your cake then La Boheme reserves the right to increase the quoted fee accordingly.




Do you have cake stands available to hire?


We love to collect gorgeous cake stands and have a variety which are available for hire at a cost of £20-£35 depending on size, plus a £40-£80 refundable security deposit (depending on stand) per stand. Cake stands are due to be returned within five working days of your wedding date upon which the security deposit is repaid in the absence of any damage.




How should my cake be stored?


When your cake is delivered, we will provide your venue/event coordinator with a cake information sheet which will detail storage and serving information so that your delicious cake is served to your guests at its best. To enjoy your cakes at their freshest, we recommend that they are consumed within 24 hours of delivery.




Do you deliver and set-up the cakes?


For wedding cakes or larger events we do deliver and set-up the cakes. Prices will vary depending on venue location so please enquire. We are based in Knaphill which is North West Surrey and delivery is calculated on distance to your venue and set-up requirements.




Where do you deliver to?


We deliver within a 90 minutes radius of Woking. Some smaller cakes may be suitable for collection so please do enquire. If you wish to collect your cake, it will be packaged appropriately and we will issue you with storage and transportation guidelines. La Boheme cannot accept responsibility for any damage to collected cakes after they have left our premises.




What is your cancellation policy?


Any cancellations must be by email to labohemecakes@gmail.com by the person who placed the order. Should the customer cancel their booking, any sums paid are non - refundable due to time already spent in consultations, preparation, and the loss of additional business due to your booking preventing further bookings on that date. We may be able to transfer your booking to an alternative date at our discretion and always subject to our availability. We retain the right to cancel the booking in very unusual circumstances beyond our control, such as fire or ill health and we will in this instance refund any money taken in full and offer an alternative cake maker where possible. In the case of a pandemic or act of god, La Boheme will agree to postpone your order subject to availability. Should the order be postponed, we will require a payment of 50% of the total order in order to rebook the date. This will be deducted from your final payment. Any subsequent postponements will be subject to an additional amendment fee of £50.




What is the booking payment?


To secure your date we ask for a £100 booking payment and the balance is then due 60 days before your wedding. This payment is strictly non-refundable.




How much do your cakes cost?


Each wedding cake regardless of size receives our full attention therefore our prices reflect the personal service and premium service we offer to every one of our couples. Many factors go into the price of your cake such as size, quantity of sugar flowers, flavour, design complexity etc. However, this will give you an idea of the base cost of our cakes before more detailed design work is added: 3 tier wedding cakes from £600 4 tier wedding cakes from £700 5 tier wedding cakes from £850